Grievance Policy
Operated by: FuturePast Ventures LLP
LLPIN: ACQ-4984
Registered Office: Pune, Maharashtra, India
Effective Date: 26 September 2026•Last Updated: 26 September 2026
1. Scope of Complaints
Users may submit complaints concerning accounts, Creator activity, content, payments, privacy, transactions, platform operation or other AskMe matters.
2. Designated Grievance Officer
The designated Grievance Officer is:
3. Complaint Requirements
Complaints should contain sufficient information to identify the complainant, account or transaction where relevant, the issue complained of and the requested resolution.
4. Additional Information Requests
AskMe may request additional information where necessary to investigate a complaint.
5. Handling of Grievances
Grievances will be handled in accordance with applicable law and the procedures applicable to the relevant category of complaint.